Staff input
Staff describe challenges across tasks, tools, data, and handoffs. They may identify more than one issue without proposing a solution.
Technology, Data & Workflow Needs Assessment
Turn Operational Challenges into Informed Priorities.
Through structured staff input, workflow analysis, and collaborative prioritization, The DOMAS Group helps healthcare and public health organizations identify opportunities for improvement and determine where to focus their efforts. No predefined solution required.
An independent, paid consulting service. No implementation commitment required.
When this is useful
Know what deserves your attention first.
- Staff repeatedly work around systems, spreadsheets, or paper processes.
- Information is entered more than once, lost in handoffs, or difficult to find.
- Leadership hears that work is inefficient but cannot see the full pattern.
- A new tool sounds appealing, but no one has verified the underlying need.
The process
From everyday frustrations to one workable starting point.
A structured, collaborative engagement. No premature recommendations to replace systems or purchase software.
Baseline & patterns
DOMAS organizes issues and reviews indicative estimates of frequency, active effort, rework, delays, and perceived impact.
Leadership alignment
A facilitated 30-minute discussion compares opportunities with leadership goals, urgency, and constraints to select one starting problem.
Workflow walkthrough
In a 45-minute session, we trace the selected process, systems, handoffs, bottlenecks, and unanswered questions.
A follow-up summary identifies recommended directions and feasibility questions. Estimates are preliminary; reported issues are checked for overlap rather than added together indiscriminately.
Your takeaways
Clarity you can act on—even if you don't hire us to build anything.
The engagement is designed to produce an independent decision-making resource, not a disguised implementation sales pitch.
Organized challenge inventory
A concise synthesis of staff-reported pain points, themes, and affected areas of work.
Prioritized opportunity shortlist
An initial ranking informed by staff experience, leadership priorities, and material quality or safety concerns.
Current-state workflow summary
A description of one selected process, its tools and handoffs, key constraints, and what still needs verification.
Written findings & next steps
Potential improvement directions, decision points, feasibility checks, and whether further scoping would add value.
Scope & investment
A defined engagement, not an open-ended consulting commitment.
A focused starting scope makes the work easier to plan and the deliverables easier to evaluate.
Fixed-scope engagements
Starting at $2,500
A final fixed fee and scope are confirmed in writing before any paid work begins.
Typical starter scope
- One practice or agreed organizational unit
- One staff-input round, with participation limits confirmed in the proposal
- Review and synthesis of reported issues and baseline estimates
- One facilitated 75-minute prioritization and workflow session
- One selected workflow, plus a written findings summary
Additional sites, extended interviews, deeper technical verification, or multiple workflow investigations require a separately agreed scope.
Common questions
A few things worth knowing.
Do we need to know exactly what's wrong before contacting DOMAS?
No. This assessment is specifically designed for teams that see friction but do not yet have a well-defined problem or technical solution. We start by understanding the work itself.
Will the assessment tell us which software to buy?
Not automatically. A better process, changes to an existing system, training, improved handoffs, or a technology change may each be worth exploring. Detailed vendor comparisons or implementation plans are separate services if needed.
Is this an employee performance audit or a compliance assessment?
No. Staff responses help surface work-system issues. This is not a personnel evaluation, formal clinical safety investigation, HIPAA compliance audit, or validated psychometric assessment.
Can the assessment include multiple locations or departments?
Yes, where practical, but the size and complexity of staff intake and workflow review affect scope. We agree on participation and which workflow will receive the in-depth walkthrough before work begins.
What information should staff avoid submitting?
Do not submit patient names, protected health information, identifiable clinical cases, passwords, or confidential records through a public inquiry form. Urgent patient-safety concerns should follow the organization's established reporting process.
Do we have to hire DOMAS for implementation afterward?
No. You receive a written summary of findings and recommended next steps. Any follow-on engagement is optional and priced separately.
Take the first step
Tell us a little about your organization.
You don't need a detailed problem statement. A few sentences about where work feels harder than it should is enough to begin.
DOMAS will review your inquiry and follow up about fit, scope, and a short introductory conversation. This form does not initiate a paid engagement or collect payment.
Please do not include protected health information, personally identifiable patient or client data, credentials, or confidential records.